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Keep job communication in one place

Your cleaners, clients and office staff can all communicate directly on each cleaning job, so no details get lost. Everyone can see the latest job information in real-time with our two-way chat feature.

CleanerSync job notes
CleanerSync internal notes
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Why job-based communication matters

Traditional group texting and emails can quickly become chaotic when you're juggling multiple jobs. Messages get lost in long threads, important details are buried, and it's hard to track what was said about which job. CleanerSync's job-based chat keeps all communication organized by job, so everyone involved can see the full context and history in one place.

Two-way teams, internal notes and job status

Two-way communication

Send and receive messages directly on each job. Your team, clients, and cleaners can all communicate in real-time, with full message history visible to authorized users.

Internal notes

Add private notes that only your office staff can see. Perfect for tracking internal details, customer preferences, or operational notes that shouldn't be shared with clients.

Job status updates

Automatically notify relevant parties when job status changes. Keep everyone in the loop without manual updates.

Who can communicate on a cleaning job?

Property Cleaning Companies

Full visibility into all job communication. Manage conversations, add notes, and oversee all client and cleaner interactions from one dashboard.

Clients

Clients can message directly about their specific jobs. They'll only see conversations related to their properties, keeping everything organized and private.

Cleaners

Cleaners can send updates, ask questions, and report issues in real-time. They see only the jobs they're assigned to, with full message context for each one.

Admin & Office Staff

Your office staff and managers can collaborate internally with private notes, while also managing client-facing communication as needed.

Cleaner Sync

CleanerSync keeps your team and clients connected in real-time. Whether it's a last-minute change, a question about supplies, or a quick update on job completion, everyone stays in sync without the back-and-forth of traditional messaging.

  • All communication tied to specific jobs for easy reference
  • Message history preserved for each job and property
  • Smart notifications so no one misses important updates

Keep your whole team in sync

"Cleaner Sync was a more affordable alternative to other platforms and feels more intuitive and easy to use for our team — scheduling, photo proof, and invoicing all in one place."

Y
Yael Shipman
Manages 65 properties and 11 cleaners

Designed for real cleaning workflows

CleanerSync isn't just another messaging app — it's built specifically for how cleaning businesses operate. Every feature is designed around the way you actually work, from job assignments to client communication to team coordination.

Whether your cleaners need to report an issue on-site, your office needs to coordinate a schedule change, or a client has a last-minute request, CleanerSync keeps everything organized and accessible.

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FAQs

What's the difference between status chat and job notes?
Status chat is for communication between your team, clients, and cleaners about the job. Job notes are private internal notes that only your staff can see.
Why can I not send messages on WhatsApp?
CleanerSync keeps all job communication in one organized place within the app. This ensures message history is preserved, searchable, and tied to specific jobs.
Can clients view details of a job?
Yes! Clients can view their job details, status updates, and communication history through their customer portal.
Is this useful for remote cleaners?
Absolutely! Remote or independent cleaners can stay connected to your office and clients through the mobile app.

Ready to streamline your job communication?

Start keeping all your cleaning job conversations organized in one place.

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